Watsons Health

Watsons Health is a new function in the latest Watsons app, a health and beauty retailer in Hong Kong, Taiwan, Singapore and 5 other east Asian countries.

A.S. Watsons Group, 2020

Brief

We want to help users to choose the most suitable products which match their personal needs.

Outcome

We designed a couple of health tracking functions, each of them will suggest products to users at the right time, e.g. suggesting sanitary products when that time of the month is approaching, suggesting protein supplements if a user wants to gain more muscles.

Role

I teamed up with a senior UX & Design Specialist, where I was responsible for the UX and UI designs: competitor research, wireframes and layout design. I illustrated a few characters based on brand guidelines, in order to make the whole tracking process more interesting. I also presented the ideas to the business users over the east Asia countries.

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Wireframes

These detailed wireframes are the source of truth to discuss the designs to the stakeholders including those are overseas from Taiwan, Singapore etc.

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Features

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More UI

——————————————— Thoughts ———————————————

Those was one of the most detailed wireframes I have ever created. With everyone in the call only focused on the functions instead of the look, it made the whole process so effective. It smoothed the styling process too as we didn’t need to worry too much about functions as those had already been reviewed.